Power
Water
Sewer
Gas
Internet
Streetlight
& more

The outage solution
your community can count on.

Solve after-hours call burden.
Handle unlimited customer reports.
Thoughtful, fast, empathetic responses.
Launch a public outage map in days.

Get Started Learn More
City Utilities
Power
Water
Sewer
Gas
Internet
Streetlight
& more

A better outage experience

Hometown Grid helps your community stay informed and your crews stay ahead.

Simple

  • Up and running in days
  • Intuitive, even during storms
  • No app downloads required
  • Flexible terms, no long contracts
  • One platform: outages, GIS, AMI, weather

Reliable

  • Cuts calls by 90–100%
  • Handles thousands of reports at once
  • Built-in crew dispatch
  • Built-in crew notifications
  • Clear, useful reports

Proven

  • Trusted in tornadoes and ice storms
  • Responds to affected customers in seconds
  • Text thousands within minutes
  • Real-time public outage map
  • Supports electric, water, gas, fiber, sewer & more

Get started before the next storm.

Operational in days

Contact Us Today
"It is one of the best innovations that we've seen in the industry in years.
Big or small, no matter the size of your utility, Hometown Grid is a great addition to your team."
— Kevin Goins, General Manager, Loudon Utilities